Stay away at all costs! - Anonymous employee Santander Employee Review

1.0
8 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent but not stellar benefits package Decent work - life balance

Cons

The Spanish have no idea how to run a US company (and as it turns out they don't really know how to run a Spanish company either). They prefer to hire layer upon layer of incompetent management from the outside, rather than promote good people from within. The bureaucracy there is as bad as it gets anywhere. To say they have substandard information technology would be paying them a huge compliment. Management ranges from mediocre to completely incompetent. The pay stinks.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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