Santander - HR Department - Human Resources Santander Employee Review

2.0
29 July 2014
Recommend
CEO approval
Business outlook

Pros

Work life balance is pretty good. Pay is decent. Bonus can be expected. Most people try as hard as they can and to the best of their abilities.

Cons

Inefficient senior management, too many office politics, no sense of direction, unreasonable workloads. Stupidity is commonplace, expected, and rewarded. ER does nothing to help any employee regardless of section of the bank, Business Partners are constant cogs in the wheel, talent management is almost non-exsistent, recruiting is useless, learning and development can't get it together, and I would like to know what compensation does. The only good group seems to be Payroll.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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