New Management in some areas required. - Software Engineer Santander Employee Review

1.0
6 June 2022
Recommend
CEO approval
Business outlook

Pros

The people are wonderful. The benefits a good. Good work/life balance.

Cons

Some Management bullie their staff for results and do not follow the Santander Way. The pay is not in line with current market rates. No career opportunities.

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Santander Response
4y
Thank you for taking the time to look at back on your time with us and leave us this feedback. Whilst its great to hear that you though the people you worked with were great and that you enjoyed a positive work/life balance, we are sorry to hear you felt there were some issues with the management teams you worked with. We don't condone any form of bullying or harassment and this is made clear within the business and we hope that you were able to flag any occasions that you saw through the various support channels available to you. We have recently re-launched the Santander Way with a reduced number of behaviours (5) and have had several road shows with our people managers to help embed this, they will now be holding similar sessions with their teams. Thanks again for your time and we hope you are enjoying your new role.

Explore other reviews about Santander

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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