Pros
Compensation has to be one of the best things working for them. As well as the benefits offered. Most roles are work from home, but are required to go into office twice a month, which is not bad at all they ultimately do provide with a lot of flexibility.
Cons
Poor communication from management, constant changing demanding environment. Weekly mandatory one on one manager meeting are usually build to help improve but it usually turns into lectures and comparison, may leaves you feeling like you don’t know what you are doing. This company is also all about the numbers and if you don’t stay within their numbers you for sure will be having a conversation that may leave you feeling not too good once management starts talking about Corrective action’s. Not too understanding if you have children to pick up from school only allowed 15 minutes , not allowed to go past one minute or a conversation will result from that with your manager. The type of customers calls in my particular department are overwhelming, and can lead to unhealthy, unhappy mental health. Definitely a very stressful job !