Customer contact rep - Anonymous employee Santander Employee Review

1.0
10 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The lower people in the company are nice and helpful. There is a lot of teamwork. They also offer a decent compensation and benefit package

Cons

Impossible to get in touch with higher ups...left after 2 and 1/2 weeks because I was offered a better job at another bank with better hours...I had to wait 3 weeks to be issued my first check because they pay biweekly ( bad enough ) and on Friday they deposited my check to my account then immediately reversed it because they had to adjust it. I called payroll and they said that is there policy and they would have to issue me an adjusted paper check after my bank gave notice that the funds were completely reversed. The payroll administrator finally returned my call after 4 days on Wednesday telling me she put it in the mail that afternoon and I should have it by Friday. Wouldn't you know today is Saturday and I still don't have it. I am a single mom and have had no paycheck for a month now because of this stupid bank. I will have my first paycheck from my new job this coming Friday. It is pretty pathetic to know that I will be paid from a job I started a week ago before I get paid from a job I started on 9/14!!! PLEASE DO NOT WASTE YOUR TIME WITH THIS COMPANY! I should have been able to tell from the joke of a process it was to get in there in the first place...I should have listened to the other reviews before I said yes

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3.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

Great co-workers and other contractors

Cons

New team lead and the area was moved to was just ok

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