From my perspective, Scan.com has the same common issues that most start-ups have (rapid growth and trying to scale quickly, slightly unorganized, fast-moving). They don't offer any 401(k) match in the US currently and my 2 week onboarding process was a little unorganized, but I don't have many issues with the company as a whole.
I did however have many issues with my manager there.
I was hired to join an entirely new "team" (just myself and my manager). The idea was to eventually add to the team as Scan is growing very quickly.
I was told after receiving my offer that he was really excited to work with me. I was told that he reacted very positively with my interviews and my assignment, than compared with others. I was also excited to work with him as he was obviously very experienced, bright, and he showed a genuine passion for what we do.
He was an absolute nightmare to work for.
He didn't work full time. He also worked almost entirely asynchronously (don't think we ever had a single scheduled 1-1 meeting with him in my 3 months there. He would either just call me or Slack me telling me he was going to call me).
I was told when I started that he only worked M-W, that was not the case, however in my 3 months there I could never pinpoint what his actual work schedule was (also he never told me, just said that it would "vary"). There were times where he'd only be online briefly or he'd appear online and yet never respond to any messages. I wouldn't even know when he was off.
When he did communicate, he was robotic. I was relieved to see that other people in Slack were confused with what he was asking them because he'd act annoyed when he'd have to elaborate or explain. I've worked with very direct people before and I've never had an issue collaborating or communicating to them. However at times he straddled the line between directness and rudeness.
During my one performance review with him around my 2 month mark, he stated that I need to stop asking him as many questions because they're taking up too much of his time. I do tend to ask a lot of questions, but I was also a new hire without anyone else on my team, being asked to learn new tools, whose boss was being unresponsive.
It was the most frustrating work dynamic I've experienced.
I was stressed during my time at Scan because it was fast paced and I was trying to complete a major project in my first 1-2 months there. We were able to complete the project on schedule around my 1.5 month mark at the company, he stated then that he was happy that it was done and that he was excited for what we would start working on next. They fired me a few weeks later.
I've never had a bad working relationship with ANY co-worker before, I've never had a bad performance review before, and I've never been fired before. I hit the trifecta in 3 months at Scan working for him.
