Overall a good company to work for - poor medical benefits - Customer Service Representative Schneider Employee Review

2.0
30 Jan 2011
Recommend
CEO approval
Business outlook

Pros

-There are opportunities to do other jobs and for advancement -Many different work schedules available -Good ethics and committment to be a safe company -In general good people to work with -Progressive company - always looking to improve and looking to the future -Treats employees with respect overall -Other than medical has decent benefits including dental, life insurance, legal, vision, discount programs, decent time off, and reimbursement accounts

Cons

-Medical benefits are poor. They used to be good, but in recent years have gotten worse. The out of pocket detuctible used to be $500 for a family then 80/20 kicked in. Now, the out of pocket detuctible is a staggering $4600 for a family before 80/20 kicks in. This is the primary reason I am looking for another job. -Tends to layoff people with senority because it costs more to keep them on. It is cheaper to hire a person off the street than to have a person on the payroll with 20 years of experience. -High turnover. This is in part because there are many different jobs that you can move around the company in, which is a good thing. However, then no one really gets to know how to do their job and there is a consistent stream of new people who really don't know what to do. Also, this is in part due to the previous mention of laying off people who have been around for a long time. -Poor training. Basically you sit in for a while with someone and then get thrown into the job so you can learn "by fire." There are some training manuels, but they are not updated frequently.

Explore other reviews about Schneider

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They value safety, equipment is fantastic.

Cons

The work is non-stop and "no" isn't an option.

2.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health benefits are decent but no time to use them.

Cons

They don’t take care of their trucks and when they break down and you’re at home they take their time trying to figure out what’s wrong so they don’t have to pay you. I’ve now gone a week without pay because they refused to look at a problem that I brought to their attention with the truck for weeks and now that I’m home and took it to a local place I don’t get pay and now my family has to suffer.

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