Sinking ship - Customer Service Representative (CSR) Schneider Employee Review

1.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- coworkers can be amazing - stable job if you do the work and don't mind the corporate cog

Cons

- return to office mandate with only 2 weeks notice is trash. stating new policy is 1 call-out without PTO is a PIP write up. Some departments like managers and executives still get WFH days even though a 5-day RTO mandate is "company wide." Dodges questions and retorts that WFH was a major draw and benefit of this company and the revocation is a pay decrease - constantly increasing workload, no additional pay - cutting "costs" that decrease associate benefits and morale (no trash collection, dead plants with firing of janitorial, decreased landscaping services) - bonus structure is impossible to impact with personal or even team action - terrible management structure - rolled back "DEI" initiatives

Explore other reviews about Schneider

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They value safety, equipment is fantastic.

Cons

The work is non-stop and "no" isn't an option.

2.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health benefits are decent but no time to use them.

Cons

They don’t take care of their trucks and when they break down and you’re at home they take their time trying to figure out what’s wrong so they don’t have to pay you. I’ve now gone a week without pay because they refused to look at a problem that I brought to their attention with the truck for weeks and now that I’m home and took it to a local place I don’t get pay and now my family has to suffer.

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