Pros
The benefits are great and generous time off.
Cons
Literally everything else. Unrealistic goals, priorities shift weekly, severely micromanaged (they listen to your calls, they're all recorded), you get written up for things not in the job description and KPIs (which legally they cannot do), company cannot deliver on product, consultants get the blame for the loss in revenue even though half the register don't work, you have to lie to the customers, it is a company culture to lead by fear and intimidation, the managers are incompetent and lack emotional intelligence. I loved the job when I started, but now we're made out to be nothing more than a call center and forced to sound like sleazy car salesmen. For a company that claims to "get more books into the hands of kids," they're only trying to get more money into the shareholders pockets. Scholastic has abandoned their mission and the librarians who work for free for them. Don't waste your time, you won't make the amount of money they claim you will, bonuses are a joke....I made more as a teacher than what I did working for Scholastic.