Nice to work, but not great payment - CEA/Customer Service Representative Scotiabank Employee Review

4.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great to put on the CV. Lot experience earner on the first semester, and gradually increasing responsibility. Team work and HQ support is great. Work life balance on branch level is great.

Cons

Payment is not so great, making common staff having two OTHER jobs. People learn, get trained with the best of the marked, then leave to get a couple dollars more an hour... or even to have a downgrade on payment, but more week hours. Its very common for branches to get understaffed, sometimes we can't even get breaks/day offs because of customer flow on understaffed situations.

Explore other reviews about Scotiabank

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

very good enviroment of working

Cons

i have no cons for the bank

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

Cons

Top heavy management. Culture values heavy politicking. Low bonuses.

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