Great place to work with client challenges - CEA/Customer Service Representative Scotiabank Employee Review

4.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Opportunity for growth Friendly environment Opportunity for gaining Extensive Knowledge if one can grasp well

Cons

Have to tackle clients frustration without getting aggressive and be calm even if client is wrong.

Explore other reviews about Scotiabank

5.0
15 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture while growing US business lines

Cons

growing US business lines while undergoing multiple changes

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

Cons

Top heavy management. Culture values heavy politicking. Low bonuses.

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