Good pay but poor management support and morale - Customer Service Screwfix Employee Review

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good wage, easy change shifts

Cons

Most members of management talk behind your back, in the office laughing and joking around when it’s busy. No support when asked… short staffed but when a BIG visit is coming in we need to be on top of everything!!!!! A bonus….. management get a nice one but what about us… who generates the sales at the tills

Explore other reviews about Screwfix

5.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Verry good and chill, good

Cons

Nothing, everything was great and cool

4.0
4 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Helpful and understanding good working environment, pay is good for the tasks

Cons

Sometimes the hours aren’t ideal

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