I've never experienced "bait-and-switch" at a company before... - Quality Documentation Specialist ScribeAmerica Employee Review

1.0
9 Dec 2022
Recommend
CEO approval
Business outlook

Pros

The interviewer was very likable and friendly.

Cons

To be clear, I never actually worked for them (for reasons explained below), but hopefully this is an isolated incident instead of the norm. I ignored all the negative reviews and interviewed for the QDS (Quality Documentation Specialist) position. After a couple weeks, I was scheduled for an interview. A couple of days after that, I was informed - via email - that I was being offered the job. I completed the steps to accept the offer as soon as I received it. I was then told I would receive information via email from HR within 3-7 business days. I even sent a thank you email to my interviewer because she was so nice, and I was grateful for the opportunity. That's something I NEVER do. Three or four days later, received an email from the interviewer stating that my job - the job I was OFFERED and ACCEPTED - was filled. I was then offered a DIFFERENT job within the company, that by all accounts was much more stressful, for the same amount of pay. I should have paid attention to all the negative reviews, but tried to give them a fair shake. This is the first time I've ever experienced a bait-and-switch while applying for a job; needless to say it feels like a huge slap in the face. Was this part of the plan all along, or is there just a complete lack of internal communication? Do they intentionally overhire, due to the high turnover? Whatever the reason, this was the worst hiring experience I've ever been a part of.

Explore other reviews about ScribeAmerica

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, Decent Pay, Good working environment

Cons

I don’t have any cons currently.

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ScribeAmerica Response
2d
Thank you for taking the time to leave us this review. Welcome to the ScribeAmerica team! We are so glad to hear you are having a great experience with us so far, and we are very excited to help you prepare for whatever your future career goals are. As a reminder, we do offer a referral bonus for anybody you refer to work with ScribeAmerica, so please talk with your manager to get all the details on that. We also do like to promote from within and a large portion of our higher level management/corporate roles/etc all started out as scribes themselves. If you ever have an interest in learning more about other roles that would be available to you, or ways to prepare to apply to those types of roles, please feel free to reach out to tasupport@scribeamerica.com and we would be happy to talk with you further.
3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Will hire without prior scribe experience Great for clinical hours required by CASPA Offers paid online and floor training Multiple positions available nationwide Great for learning charting triage through dispo

Cons

Limited hours available at times Management not managing company growth New scribes get easily lost in the shuffle Management changes often Often missing tools for success such as working login credentials, access to printing needed for dispo, missing and uncharged scribe laptops

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ScribeAmerica Response
3w
Thank you for taking the time to leave us this review. At ScribeAmerica, we provide paid, industry-focused training designed to help you succeed in your role while building a strong foundation for a long-term career in healthcare. Our training is current, practical, and created to support your growth well beyond your first role. While this may take some time to complete, we do our best to ensure our employees are trained to work their first solo shifts. Working at ScribeAmerica exposes you to wellness support, career development, education partnerships, and meaningful healthcare experience—all designed to help you grow, which is something you can’t get in any other job or volunteer opportunity. As a medical scribe, you get to collaborate closely with providers and care teams in a fast-paced healthcare environment. Your role helps streamline daily tasks, elevate how teams work, and keep the focus where it matters most—on patient care. Your role directly supports patient care by helping teams work efficiently and deliver a better patient experience. This experience offers insight into every facet of healthcare, and often leads to experiences that shape long-term career paths. Working at ScribeAmerica allows you to be a part of a supportive healthcare community that encourages learning, connection, and growth.
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