Greatest Place to Work - Customer Success Manager (CSM) Seamless Employee Review

5.0
8 June 2023
Recommend
CEO approval
Business outlook

Pros

Team is very interactive. Everyone cares about your success and always wants to jump into help. Work/Life balance is great with work from home and very flexible PTO. Great product and solution equals great clients, great employees, and a great future.

Cons

Like any remote job. The feeling of disconnection from your co-workers.

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Seamless Response
2y
Thank you for taking the time to leave a review. We're glad to hear you've had a positive experience here! At Seamless.AI, winning as a team is an integral part of our culture. When one employee succeeds, we all do! When it comes to feeling disconnected with your coworkers, we get it! That is always a potential trade-off when working remote, which is why we have a Culture department dedicated to fostering an interactive, collaborative environment where employees can connect through virtual events and activities throughout the year. We also host in-person events when possible, such as our bi-annual Philanthropy Days where employees can give back to their communities with other employees local to them. If you ever have any ideas for how we can get employees more connected, please reach out and share them with our Culture department! We appreciate you sharing your feedback and we're grateful to have you on the Rocket Ship!

Explore other reviews about Seamless

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Good culture. Sets us up for success to make money with a good product

Cons

Quotas were unattainable most months out of the year

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

- can be a fun work environment with good peers that are other sdrs - learned how to talk on phone

Cons

- stresssful work environment - fires all of their sdrs or lays them off - terrible higher management above the SDR managers - terrible data and expects sdrs to figure it out - gives no help above upper management - ceo and upper management post “don’t lay off employees that don’t produce, the churn and burn doesn’t work” yet THEY CHURN AND BURN. They don’t even know what’s going on in their own company. - constant stress about getting fired the next month - a lot of threats about getting fired

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