something major needs to change - Rapid Resolution Agent Sears Employee Review

sears is for sears strickly for the co. They dont give a damm about its employees and its customers. The co has certain policys that it will not ever change. The co constantly changing other policy all the time because management dont know what the hell they are doing. The co has to constantly hire people because people are being fired and other are tired of the crap going on getting yelled at by customers because of sears lousy service.