3.0
9 Sept 2014
Current employee, more than 3 years
Tempe, AZ
Recommend
CEO approval
Business outlook
Pros
Casual work environment and Great team environment, Continual training and updating (for no rise in pay), fun monthly activities and free food.
Cons
Low pay as well as a "do as I say and not as I do mentality" from the Upper Management. Last year the center worked hard at locating and getting rid of bedbugs from the call floor and now the bugs are back. Great call center starter job but expect to build your marketable experience and take it to a different company that truly cares for their employees. Sears call center's attrition rate is horrible.