Good values…..poor processes. - Customer Service Representative (CSR) Seco Tools Employee Review

Out of touch leadership that are not willing to help with daily operations. Once overheard “I am glad I don’t have to do that anymore.” Very dependent on specific (favorite) individuals and not willing to give anyone else a chance to increase their value or advance within. Poor performance review process and lack of direction afterwards leading to unclear goals to be obtained. Very poor work/life balance. Most are so overworked that nights and weekends become a necessity to stay afloat.