New leadership would go a long way - Manager Secureworks Employee Review

3.0
30 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Ample PTO if you choose to use it all. Exciting industry. Talent in many pockets. Expanding globally. WFH / Remote work possible for a lot of teams. Cyber network effect works Benefits finally got up to median average, especially healthcare

Cons

In a market segment that experiences high organic growth, this company seems to have a challenge to exceed the avg growth metrics despite being a consensus leader in the space. It is really hard not to hit your targets in this market vertical, you should be tripping over revenue and have to turn down leads that aren’t big enough. Very little diversity and leadership doesn’t seem to acknowledge and almost tone deaf on topic. Most of the upper ranks have got there through seniority as opposed to leadership qualities and potential. Most execs have never been a part of a bigger company so they don’t seem to understand how to run a company this size and how to scale for additional growth. Mind boggling decisions at times by leadership. Everything is a good idea and very little is ever stopped or reprioritized to allow for the really good ideas to be implemented the right way. Back office corporate functions are run with minimal resources to keep light on. Company external communications and marketing are not very polished. Confusing product / SKU offering, just look at the website. Core systems to support MSS are primarily legacy from prior acquisitions and on life support. Really needs acceleration from next gen platforms. Any dependency on Dell (prior acquirer) is super painful.

Explore other reviews about Secureworks

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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