Avoid the TD Garden Assignment at all Costs. - Unarmed Security Officer Securitas Employee Review

1.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

For a very specific type of person, working under Securitas' TD Garden contract provides an incredibly fun, fulfilling work environment. There are some great assignments, should you feed the egos of the right people in the building.

Cons

Unfortunately, I'm not sure where to start. I was hired under the pretense that my position would be part-time, and that I would get to choose which events to work, so long as I worked above a certain percentage of events at TD Garden. However, essentially right as I began with them, they completely changed the policy, requiring a time-off request form to be filed if I could not work security for certain events. This completely flipped the terms of my hiring on its head, and was no different than a bait-and-switch. I was fortunate enough to have decent assignments for a while, but was seemingly retaliated against when I had to begin submitting time off forms to fulfill my other obligations. The final straw wafir me was when I was issued a write-up for calling off of an event I had an unavoidable conflict with, and that I had tried to get off through the conventional time-off sheet. This company tried to squeeze full-time hours out of me when the only reason I took the position in the first place was because of their assurance I would have the flexibility I needed for my other positions. This led to me leaving the company after three months. I haven't looked back.

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Securitas Response
1y
Thank you for sharing your experience. We're glad to hear that you found certain assignments enjoyable and fulfilling. However, we’re disappointed to learn about your concerns regarding management practices, communication, and policy changes. We take this feedback seriously and will review it carefully to improve our processes and ensure a more supportive and flexible work environment for our team members. Your insights about morale and management interaction are invaluable, and we aim to address these challenges to foster a better workplace for everyone. If there is anything additional you'd like to add please feel free to contact our leadership team at comments@securitasinc.com.

Explore other reviews about Securitas

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Very kind staff and takes care of veterans. A lot of opportunities to get extra hours and shifts.

Cons

I suppose the only con is not a lot of overtime since high Table of Organization (T/O).

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Securitas Response
1mo
Thank you for your feedback and for being part of the Securitas team. We’re glad to hear you’ve had a positive experience with our supportive staff and flexible shift opportunities. We also appreciate your suggestion regarding career growth and benefits communication, and we’ll be sure to share it with management as we continue improving the employee experience. As a valued employee if you'd like to share additional comments please feel free to contact our leadership team at comments@securitasinc.com.
3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

The only thing that I enjoyed while working here was the team that I had the privilege to work with. My employment was on a tech team which was a vendor with a larger Tech company. I was able to network and meet some amazing people that allowed myself to connect with others in the tech industry.

Cons

My experience with this company was extremely disappointing. I raised serious workplace concerns related to disability-related treatment, harassment, and overall employee support through internal reporting channels, but I did not feel those concerns were handled with the urgency, fairness, or accountability they deserved. The issues continued for a significant period of time, despite repeated attempts to report them properly. After I provided additional details that were requested as part of the internal reporting process, I was removed from my client assignment. In my opinion, the timing and handling of that decision felt retaliatory, especially because it happened after I raised concerns and participated in the company’s reporting process in good faith. I was initially told that another placement would be pursued, and there was communication for several weeks. However, I was ultimately separated from the company under a “Non-Placement Termination.” The experience left me feeling unsupported and gave me serious concerns about how employee complaints, workplace concerns, and follow-through are handled.

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Securitas Response
3w
Thank you for sharing your experience. We are sorry to hear that your time with Securitas did not meet your expectations. We take concerns regarding workplace treatment, employee support, and reporting processes seriously, and we appreciate you bringing your perspective forward. Feedback like yours helps us evaluate our practices and identify opportunities for improvement. We wish you success in your future endeavors and thank you for the contributions you made during your time with the company.
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