Pros
The company offers a really good benefits package, Very generous with PTO. Great direct supervisor!
Cons
I can only speak for the dept I am currently in. The amount of work is impossible to stay on top of. New claims, follow up on existing claims, waiting for authority to be approved from the clients, waiting to get value reports back from the appraiser, addressing problems with the salvage vendor, issuing settlement payments, paying the rental invoices, paying salvage invoice, answer calls and emails, reviewing and addressing the mail. It is a salaried position, based on a 37.5 hr work week, there is no way someone could work only 37.5 hours and not be performance mismanaged out the door with disciplinary action. It is an impossible feat to be successful in this role and also stay sane and not work 12-14 hrs a day.