no work life balance - Claims Examiner II Sedgwick Employee Review

3.0
7 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities if you work hard and stand out. You get generous amount of time off, but have fun trying to use it.

Cons

No work life balance at all. They are "no excuses" according to management for anything. They will draw on her blood to please the client with no help and heavy caseloads. Basically, you are better off going somewhere else in the claim industry. Or, get out once you have experience. Turnover is very high. No incentives at to examiners but management gets them.

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1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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