Gone down hill SCR Manager - Service Center Manager Sedgwick Employee Review

1.0
24 Feb 2018
Recommend
CEO approval
Business outlook

Pros

PTO (if there isn’t a “business need” as to why you can’t take it) diversity, benefits, some work from home opportunities

Cons

I was a manager and 11 years ago it was great. Today, depending on what account you’re on, it can be absolutely miserable. They will bend over backwards for the client at the expense of their employees. Impossible demands are made of the employees, definite favoritism, lack of real leadership. All talk no action. Managers ask employees for input, but then tell them nothing can be done to change things; this is a repetitive cycle. Management will not accept constructive criticism or feedback and if you give it you will have a target on your back. As a manager I was asked to basically lie to my employees multiple times and treat them like robots. I left because I did not want to be that kind of leader.

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4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for with a great claims system. Does it go slow some time yes, but by far it is productive. This company truly wants employees to get work done. This is how it should be. So far so good. They really encourage teamwork and employee teamwork! Stark contrast to other places I’ve worked.

Cons

Need to be a little more strong on client rules of what we can and cannot provide. It’s very client service oriented. However, without limits can cause confusion to directives and expectations.

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