Low pay, high expectations, impossible workload - Disability Specialist Sedgwick Employee Review

2.0
1 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Paid time off is generous. However, minimum staffing requirements make getting to take time off iffy, especially around weekends and holidays. In-depth training prior to doing your job is helpful. 3 levels of health insurance offered. 401K.

Cons

The work is never-ending and impossible to complete in the advertised 37.5 hour work week. You get pressured/guilted in to coming in early/staying late and working weekends. Many low-paying jobs (ex. $38k/year) are exempt from overtime pay, however, sometimes a small lump sum is paid to those people who work more than 37.5 hours per week. Supervisory staff is young, inexperienced and overworked. Daily pep talks from them are common, but overall morale remains low. Upper and middle management seems out of touch with those beneath them, and unable to effectively problem-solve.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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