Biggest and possibly the best TPA but not necessarily the best employer. - IT Project Manager II Sedgwick Employee Review

2.0
25 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Strong industry presence, largest TPA in the nation and is expanding their presence globally. Constantly looking for new opportunities in the marketplace to grow market share in existing offerings and related services that support and enhance existing services. This provides the opportunity to get a wide range of industry experience from SME's that really know their stuff.

Cons

They grow predominately through acquisition and have not done the best of jobs integrating new companies into the organization. They lack solid and consistent processes, Lots of silos and extremely political.

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1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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