Claims - Claims Examiner Sedgwick Employee Review

2.0
7 July 2019
Recommend
CEO approval
Business outlook

Pros

Nice colleagues, okay benefits, flexibility in start time, decent office space, telecommuting options, casual dress code

Cons

Case load is ridiculous. Turnover is high. Client demands not accounted for. Constantly covering for colleagues taking PTO and when they cover for you they forget to do your work so you come back from vacation to 14 hour days. Normal days are 10-12 hours to keep up and stay off the “lists”. No help from management. Team Leads and managers all leave on time while examiners stay late. They don’t hire temps for people out on leave, just reassign the claims until they come back. Just awful.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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