Pros
PTO given upfront. It is easy to get needed time off. Benefits are affordable. Starting pay is ok.
Cons
The training they give is very unorganized and unstructured. I feel like I haven't learned anything to do my job successfully and have mentioned this to upper management. I still haven't been explained in detail what my job is. They have no real training team and no real training process. Just employees that half way know how to do the job training us that probably don't want to do it. It is surprising because when dealing with claims alot of things we do are pay impacting so one wrong or missed step and the clients don't get paid. The meetings we have are very bland. It doesn't feel like a real team. Every seems unhappy or just there. There is no real team building. I do not plan on staying here long term. The client that I service offers a very generous Maternity Leave plan for their employees, they are paid 100% of their salary while on leave. Sedgwick only gives 6 weeks off to their employees and pay less than 80% of your salary. So if you are planning on having children keep that in mind. I also feel like there isn't much diversity or inclusion. No culture. All upper management look the same.