Claim is claim… - Claims Examiner Sedgwick Employee Review

3.0
8 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Sedgwick CMS offers a good vacation (PTO package). Your experience with Sedgwick CMS will be various depend on which account you are working. Some accounts are more demanding than others. Being a claim examiner is not an easy job, which requires a lot patience, dedications, and hard working. So, it is very important to have a good supervisor, who can make your life easy or hard. If your supervisor makes a big deal because you were late for five minutes, you probably want to re-consider.

Cons

Your workload will be high. You will have plenty of projects. You will NOT have overtime; however, your workload require you to work late. You will be in trouble if mangers find you working overtime without approval. You will ALSO be in trouble if you don’t get your work done timely. It is a definitely LOSE-LOSE situation. Salary increases are minimum although company’s revenue is going up very year. Why salary increases are getting less and less while company is doing so good? Company is cutting cost including your benefits such as higher cost for medical health insurance, but less medical benefits.

Explore other reviews about Sedgwick

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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