Horrendous Onboarding, Poor Management - Communications Specialist Sedgwick Employee Review

1.0
1 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The position is fully remote.

Cons

From the moment I signed my offer, this has been excruciating to be part of this company. The recruiter didn't speak to me once I signed the offer. I was waiting on my background check to clear, to which I didn't find out until 3 days before I started. Mind you I had 3 weeks between my offer letter being signed and my start date. I had to reach out to Sedgwick multiple times before someone replied saying I was good to start. I literally had to reach out to my new manager to ask her, to which she took 6 days to reply. Not how you treat a new employee. I started on a Monday and I received my computer on Saturday afternoon before because the IT man called me that weekend to tell me how busy he was. He had a 1.5 hour call on a Saturday (again before I started or was getting paid) to go over my computer. My boss provided no training to me with the exception of maybe 1 hour total my first week and after 2 weeks of silence from her and anyone on the team (yes, I literally sat there for 2 weeks) she suddenly started sending me a ton of work with no training. I am resigning within the next month as this place is dysfunctional. I have asked for a computer charger and a mouse as I am currently using my personal one and no one follows up. It's evident they do not care about their employees. Side note, I have not met a single male since beginning. The department I am in is made up of 22 white females which seems odd to me.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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