Pros
*Above average PTO (starting at 19 days) *Flexible scheduling *Direct reporting supervisors are willing to provide effective feedback and assist their employees *401(k) is offered with employer-matching up to 50% on contributions under 6% per paycheck. Healthcare is provided through United Healthcare and regional HMOs, with a variety of options in plans. *Job security
Cons
The office morale has been declining over the years because of the change in upper (operations level) management. The company focuses on meeting goals (closing ratio, Compass, re-opens, paid claims per year, and etc...) rather than handling the claim and moving the file towards amicable resolution. The work load is very demanding and pay is not up to standard for the workload completed. Some employees say that their work-life ratio is diminished, however, I do not feel that way because I do not give employer more of my time then what I am paid for. The company has a lack of training. They will through the new employees into a burning fire and let them figure out how to investigate and adjust the claim. *There is no heavy lifting, but eyestrain and cramps are possible given long, continuous periods working at the computer