Too much work, constant pressure to perform, low pay - Claims Associate Sedgwick Employee Review

2.0
17 Feb 2024
Recommend
CEO approval
Business outlook

Pros

PTO is generous; schedule can be flexible; fun coworkers

Cons

Way too much work and not enough people to do it; constant stress and pressure to do more work in less time; pay is very low for the type of work we do; too many restrictions, demands and rules to follow (dictated mostly by particular client). Many employees are exhausted, sleep deprived and depressed. Also, there isn’t any formal training when you start your job. The onboarding process is not effective - you watch learning modules and have a lot of procedural instructions thrown at you, without the chance to practice them in real time. Then when you actually start doing your job, you’ve forgotten most of that technical information that was thrown at you.

Explore other reviews about Sedgwick

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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