Good company; culture not for everyone - Software Engineer Segment Employee Review

4.0
15 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Good salary and benefits, good products.

Cons

Segment has a very unique culture, overly cheerful and positive to the point of being fake. Imagine an over the top cheerleader in a teen movie. You're supposed to praise your coworkers with over the top phrases, and no one ever says anything negative even when they think it. It is strange that in a supposedly engineering company the culture is driven and dominated by non engineers. The exaggerated positivity has its benefits on morale, but can feel very fake at times.

Explore other reviews about Segment

5.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Everybody worked together really well. The founders were well liked

Cons

Uneven territories. A lot of conversations about what is fair or not

3.0
25 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart people, benefits from Twilio ecosystem

Cons

Segment feels like an available feature to sell, not a focused motion.

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