Would not recommend - Customer Service Representative Select Medical Employee Review

1.0
9 July 2022
Recommend
CEO approval
Business outlook

Pros

A Life experience to add to Possibility to make new friends Independent learning

Cons

Low pay Lack of training No growth opportunities I would not recommend working here. There was no training. Supervisors expect you to learn everything thing on your own. Leadership and co-workers show no respect when communicating with each other. There was never a time where everyone was on the same page because there were no team meetings huddles or postings of updates. Most workdays were high stress and pressure filled. I would not recommend working here unless you want medical office experience. you will have to take some time outside of work to learn most things on your own if you don’t want to get on the phone with patients, lawyers and insurance companies without sounding dumb. Don’t expect just to do your job and go home you will be doing the job of 10 people and barely paying your bills each month.

Explore other reviews about Select Medical

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Great onboarding Good systems in place Resources for pretty much everything

Cons

Rigid point system for attendance

2.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The pay is better than most places- but for a reason. Rehab team fabulous.

Cons

Greedy for-profit system. Benefits are terrible. Unsafe patient assignments. This patient population is critically ill, unstable, and often come with infections, pressure injuries and other conditions they acquired at the sending hospital. Most packed ICUs send patients here when they aren’t progressing fast enough or about to die. You often have 5 of these patients at a time on ventilators, critical drips, complex wound treatments, etc. Due to high staff turnover you are often working with a staff who was rushed through orientation and hired with no acute care experience. Their clinical liaisons often withhold or fail to assess for pertinent information prior to them arriving and they often make promises to the families and patients that are untrue (they get paid bonuses to bring in patients- regardless of their outcomes). If you become a charge nurse expect to have a full patient assignment while rounding with providers, running codes, and doing admissions. Don’t expect support from your local leadership team as their expectations from the regional team are too high and they are also overburdened with responsibilities.

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