Passionate team members and great morale! - Customer Care Agent SelectQuote Employee Review

5.0
12 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Great teamwork and open communication, uncapped commission, awesome influx of leads and a fantastic training program for those who have not been in insurance/call center.

Cons

Be aware that you will have no life outside of work during October-December, but it will mean the most money for you! Lots of weekends and late nights.

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SelectQuote Response
7y
Thank you for your review. We appreciate your positive comments about our teamwork, communication, compensation, leads and training. We are always upfront about what a particular position entails during recruiting and hiring. And we do compensate properly for the quality of work put in. Thanks again, and we wish you all the best here at SelectQuote!

Explore other reviews about SelectQuote

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
21h
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
21h
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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