Solid Employer, 10/10 Would Recommend - Tier II Helpdesk Engineer SelectQuote Employee Review

5.0
12 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Stable hours; friendly environment; hands-on/on-the-job training; upward mobility; potential for raises; frequent incentive initiatives; frequent goodies surprises for events/holidays; generous PTO accrual; opportunity for overtime; opportunity for travel; rapid company expansion.

Cons

The growth rate of the company is rapidly accelerating beyond a sustainable rate and this can be a bit of an Achilles Heel in terms of timely coordination of facility projects/moves, testing platforms adequately before release to production, and a general ever-changing environment as processes and procedures are forged as new departments and concepts are brought to fruition in quick succession.

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SelectQuote Response
7y
Thank you for taking a moment to share your thoughts and sentiments about our company. We appreciate how you posted in detail what you believe are the current pros and cons. As a company, we are committed to making ongoing improvements so please know that we will keep in mind your suggestions as we move forward and upward. Thank you for your wonderful and insightful review, and your gracious recommendation.

Explore other reviews about SelectQuote

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
23h
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
23h
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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