Help Desk I - IT Helpdesk SelectQuote Employee Review

4.0
15 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Our supervisors are awesome in the IT department. They appreciate the hardwork that we do and always help us out when we need it. Coworkers are really easy to get along with and make being at work really enjoyable. I really enjoy my time and learning more any more.

Cons

Some frustrated users can't contain themselves when tech complicates their job, it is totally understandable. Base pay is low but, knowledge attained from this position will help you grow ing the IT field. Benefits are a bit high. Hopefully it can drop a little.

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SelectQuote Response
7y
Thank you for sharing your thoughts and sentiments. We appreciate your kind words about your supervisors and co-workers. It is also good to hear that you find being at work enjoyable. Thanks again, and keep up the positive attitude!

Explore other reviews about SelectQuote

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
4d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
4d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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