Great employer until owner retired - Policy Holder Services SelectQuote Employee Review

2.0
16 July 2019
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible schedule

Cons

When the owner, Charan Singh, retired things went downhill very quickly. He cultivated an atmosphere that truly cared about his employees and it worked well because SQ grew and prospered very well during his reign. Once he retired and others took over the care the company showed for employees disappeared. They slashed pay and positions (a department that formerly had 30 employees was cut to 15 for 1 example. That happened in basically every department) so people are getting paid less to do twice as much work. This was not a necessary restructuring due to poor profits or a bad quarter, SelectQuote had actually posted their best quarter yet right before the restructuring. This was purely a greedy power move in an attempt to squeeze more money out of the business by sacrificing employees.

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SelectQuote Response
6y
Thank you very much for your service. We wish you nothing but the best in all your undertakings.

Explore other reviews about SelectQuote

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
1d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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