Poor management - Senior Sales Representative SelectQuote Employee Review

2.0
27 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, great training, solid equipment. I enjoy helping eligible clients navigate through complex Medicare options. Benefits are good, not great. There is a 401k match, but it's very low.

Cons

Management at this company is a mess. Within 6 months of being hired, I have had 4 different managers, the last of which moved over from a different department just days ahead of AEP (busiest time of year), which provided our entire team with inadequate leadership and resources due to inexperience. SQ also forced our training class to sign an acknowledgement that our job description has changed to include less lucrative roles. If you ask three managers the same question, you will get 3 different answers--if they even respond to you at all. Training classes are too large (150+), which means the only people getting help are the outspoken and/or confused trainees that most likely won't be around long. Even when asking for help reviewing my personal sales calls, I was left without direction or feedback for several weeks. It's extremely easy to fall through the cracks with this company.

Explore other reviews about SelectQuote

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

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