I was really excited about this job and helping those that really needed us agents. I felt there was mutual support in the beginning to help our Medicare clients. Unfortunately, third AEP and they have taken a turn for the worse. There are several amazing managers and colleagues I have met. However, I believe the values, morals, and integrity of the company no longer aligns with mine. The “top agents” (not morally sound) are often more celebrated and compensated, not to mention, they get away with breaking MULTIPLE CMS regulations and are often celebrated for doing so. There are amazing top agents that kill it without ruining their clients insurance. Many of the “non-compliant” agents at the top have lost several carrier appointments as well due to not being compliant and then go on free trips with the company. The company is a business, they care about the bottom dollar. You are a number and the clients are numbers as well. Not humans. Again, there have been many leaders, agents, etc that have been absolutely amazing. However, if you have empathy, values, or morals, look elsewhere. They want a robot. It is severely micromanaged and the metrics change often, pay changes often, expectations change often and all of those metrics are able to be changed by leadership as well. (Yes, falsified pay metrics and falsified metrics) If you choose to ignore my review and work here anyways, document everything and send to your private email. Then be prepared that even if you have everything documented they will fill you with some cliche “leadership lingo” to bypass factual proof. I wish this company would’ve remained like they once were. I was once proud to work here. I have tried interviewing with other companies and they refuse to hire anyone that has worked here because of their immoral practices. Again, not all fit this. There are amazing people, managers, and agents that I worked with. This goes way above those individuals pay grade unfortunately.
