Pros
- There are some highly committed, skilled and hard-working people who put their life and soul into the business. - Remote working
Cons
- Convoluted Internal Processes - Awful internal and external communication - Customers come 2nd - poor customers services which isn't helped because of multiple IT systems - Staff churn rate of 50+% - Organisational structure is too top heavy - Refusal to pay commissions on occasions - Below industry standard salary - Negative Industry perception and lack of trust in service - Distinct lack of marketing strategy and resource support - Directors will only accept emails/calls from SLT not subordinates - Generally stressed out management who are off ill (no sick pay) - Absolutely zero culture and limited opportunities for development - Lack of suitable showrooms to take prospect customers - More politics than in Westminster - Be prepared for your own personal address to be accidentally included on customers invoices months after you left (apparent breach of GDPR here) - Be prepared to receive unfounded warnings in a templated letter after you have left accusing you of attempting to poach customers (apparently its common).