SHRSS - Hold on to your hat (it's a bumpy ride) - IT Analyst Seminole Gaming Employee Review

1.0
19 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Okay benefits and decent pay.

Cons

SHRSS - This department has no solid head on its shoulders. It's a political battleground of unbridled incompetence, scapegoating, and lack of foresight from the management team. There is very little process enforced correctly. Several managers - VPs - etc. are downright incapable at meeting the technical requirements of their positions and spend more time redirecting blame than fixing anything. Projects are half developed with no requirements, and the team is a revolving door of staff fleeing to more promising opportunity. Doing things harder rather than smarter - is an unfortunate trend. And those who fight to do it right, one after another burn out, and leave to find a more 'professional' IT work environment. I have seen turnovers of EVERY major position during my limited time there, and while some day it may normalize, its a trend that seems far from over in its current state. On top of that: With no Holidays, little respect for work/life balance, and unrealistic timelines that the management team promises the business. It is quite a frustrating place to try and be a professional. As disillusionment sets in that it isn't really the opportunity they were sold; people are leaving from all departments - lowering the bar and overall product quality continuously. Critical positions are being plugged up with incompetency, and there seems to be a general lack of technical knowledge when it comes to decision making in many critical areas. I've seen several people fight for positive changes, only to be scapegoated -labeled as part of the problem - and removed. Projects miss their marks by YEARS! Not weeks or months - and only after huge waves of functionality being descoped. I've even been in meetings with leadership openly admitting to lying to the business in order to get half planned projects approved. (With dismal - results). Most cases are sad, some cases are shameful. Also.. Projects need to be more adequately planned and documented. Every project I worked on was receiving on the fly requirements without proper documentation - causing our in house development to need excessive rewrites, and often laying waste to huge amounts of development effort. This also also results in contracted deliverable's arriving in a sorry state of dysfunction. To which I cannot entirely blame the vendors.

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Seminole Gaming Response
6y
Thank you for taking the time to share your feedback. As we grow and expand, we are consistently finding ways to make the organization better while keeping in mind our core values. We would love to speak with you to learn more about your concerns. Please email us at careers@shrss.com

Explore other reviews about Seminole Gaming

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

nice work space, nice management

Cons

not much cons in my opinion, it's a great company

3.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a genuinely good mission and the core team is passionate about what they do. I had the opportunity to grow beyond my original role — starting in Customer Care Operations and moving into Revenue and Quality support — which showed that the company recognized talent and was willing to invest in people. The work itself was meaningful and I learned a lot across different functions.

Cons

The experience shifted significantly when new leadership came in. The management style changed and it created an uncomfortable dynamic that affected team morale. I felt that some decisions were personal rather than performance-based, which was discouraging given the effort I had put in. The layoffs also raised questions about long-term stability and how people are valued when priorities change.

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