. - Customer Success Manager (CSM) Semrush Employee Review

1.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good midmanagement Great health benefits

Cons

pay was not consistent upper management had unrealistic unexpectations

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Semrush Response
3mo
Dear Sender, Sorry to hear that your expectations didn’t match the reality. We wish you a lot of success in your new place! Yours, the Semrush Team

Explore other reviews about Semrush

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Cons

There's a lot to learn, which isn't a con - but something good to know.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

Cons

The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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