A great place to grow and build your career - Customer Success Manager Semrush Employee Review

4.0
8 June 2025
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO and flexible remote/hybrid work arrangements Supportive managers who truly care about your growth Wonderful colleagues from around the world Open communication and a culture that values feedback Opportunities for growth if you’re performing well Great benefits and perks

Cons

The fast-paced, dynamic environment means there are frequent changes, which can be challenging to keep up with Sometimes the pace of change can feel overwhelming, especially when adjustments need to be made quickly

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Semrush Response
11mo
Dear Colleague, Thank you very much for your feedback! We truly appreciate your input and will take it into account as we work on future improvements and process enhancements. Yours, the Semrush Team

Explore other reviews about Semrush

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Company and Team. Thorough onboarding process. Compensation met expectations, and I'm genuinely happy to be contributing to what we're building together.

Cons

The Adobe Acquisition made for some chaotic moments but management has been very transparent and got everyone through the process. I would say Semrush is above average to excellent for a mid-size SaaS company.

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Semrush Response
2w
Dear Colleague, Thank you for sharing your experience! It’s great to hear that your first months at Semrush have been positive. We truly appreciate you being part of the team and look forward to our continued collaboration together. Yours, the Semrush Team
5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I'm only a month in, but the onboarding experience has been great! I've never had such a thorough onboarding experience before. My manager and director are experienced in enterprise BDR work and offer really great insights even beyond just coaching. They put data in front of us to show what success looks like. The team is always willing to answer questions and help out. The compensation is really competitive with the ability to make 6 figures with commissions. Semrush also just got acquired by Adobe, so there is a lot of excitement around that and what it will mean for the team. The office has catered lunch on Wednesdays, but they also stock snacks, so you never have to be hungry in the office.

Cons

New team and vertical means that they are building everything from the ground up, including onboarding motions for Enterprise BDRs specifically. Not necessarily

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Semrush Response
2mo
Dear Colleague, Thank you for the positive review! We look forward to continuing to achieve great things together. Yours, the Semrush Team
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