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      Serco Group

      Engaged employer

      Serco Group reviews

      Working at Serco in Australia - Customer Service Officer Serco Group Employee Review

      5.0
      6 Mar 2024
      Customer service officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Best team leaders, option for career growth, kindness and friendliness, secure job and family life balance is very much respected

      Cons

      - Just like any call centre, the back to back calls can be tiring, but it’s a very great organisation to work at.

      Explore other reviews about Serco Group

      5.0
      9 Apr 2026
      Engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is mainly based on how well you can work systems with computer software.

      Cons

      Things are constantly changing on the fly.

      3.0
      15 June 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture changes with good leaders recently. Technology adoption is a priority for them.

      Cons

      Their resources are limited and you will notice it fast if you pay attention.

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