Terrible cimpany - Customer Service Representative (CSR) Serco Group Employee Review

1.0
15 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Remote work from home and equipment provided

Cons

Poor management , micro managed no room for growth . Kpi were ridiculous

Explore other reviews about Serco Group

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Job is mainly based on how well you can work systems with computer software.

Cons

Things are constantly changing on the fly.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good culture changes with good leaders recently. Technology adoption is a priority for them.

Cons

Their resources are limited and you will notice it fast if you pay attention.

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