Great people, strong culture, and meaningful work, but growth opportunities can be slow - Operations Coordinator Serendipity Labs Employee Review

This is a great place to make a lot of connections. There is a lot of freedom to explore your market to advance the business.

Being in a customer-facing role always has challenges. You always have to be on.

The only real perk was the opportunity to interact with some genuinely decent people who rented office space from the company. Occasionally being able to take home leftover catering from events was a small bonus.

This role was mentally, physically and emotionally draining. The workload was overwhelming, expectations were unrealistic, and compensation did not reflect the responsibilities. I was effectively doing the work of two people for over eight months for $22/hour. Leadership offered little to no support, HR was largely unresponsive, and the executive team consistently pushed employees to burnout. After two years in this environment, I’ve just completed my first week at a new company and genuinely cannot believe I tolerated that level of stress and dysfunction for as long as I did. If you value your mental health, I strongly recommend looking elsewhere.