It's a shadow of its former self .... Don't waste your time here! - Field Service Engineer Service Express Employee Review

1.0
14 Mar 2019
Recommend
CEO approval
Business outlook

Pros

It's a paycheck till you get to where you really want to be. (Two far better companies: Park Place Technologies and Curvature.)

Cons

Low pay , but way too much mandatory overtime. Benefits are a joke ... very high deductibles. On call 24/7/365 ... with no additional benefit for being on call. Management talks the talk and looks great doing it, but when it comes to it ... the employees are the last thing on their minds.

Explore other reviews about Service Express

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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