Growing Company - Lead Field Service Engineer Service Express Employee Review

4.0
20 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Growing company, great people. Flexible schedule.

Cons

Our culture has changed and when employees bring that up to superiors they don't acknowledge or correct it. Excuses can't fix the disparity between what we claim our culture is and what it really has become.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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