Lots of opportunity but a dying culture due to poor leadership. - Anonymous employee Service Express Employee Review

3.0
19 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growing company which results in ample opportunity. Flexibility - Can WFH.

Cons

Leaders do not appear to be acting on company wide feedback. Culture is now taking a back seat to company growth.

Explore other reviews about Service Express

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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