A long term career for those looking - Senior Account Executive Service Express Employee Review

4.0
30 June 2022
Recommend
CEO approval
Business outlook

Pros

Service Express exceeds when it comes to caring for their employees mentally, professionally and financially.

Cons

Sales is sales and sometimes there are a lot of organizational changes you cannot prevent, but please stop hiring those who do not exude the cultural traits of what Service Express stands for. It will only contaminate the culture for offices outside of Grand Rapids (HQ).

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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