Changes and continuity - Anonymous employee ServiceChannel Employee Review

5.0
20 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Extraordinary teams; my colleagues are genuinely interested in doing great work and collaborate effectively * Customer obsessed; everyone is aligned on serving our customers, so there is very little infighting or weird politics across teams * High growth; we are growing like crazy, which means lots of opportunity

Cons

* Bureaucracy; it is definitely a corporate environment, so expect things like planning cycles, budgets, and approvals for everything (it's not really that bad, but it is rigorous) * High rate of change; since the acquisition by Fortive, there have been a lot of changes to absorb. These changes have been carefully orchestrated, but change is hard and there have been some bumps for some colleagues.

Explore other reviews about ServiceChannel

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good people good salary and great product

Cons

Only remote. There is no office

3.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote friendly and plenty of work and problems to solve/work on. All of the teams were friendly to work with.

Cons

Fortive coming in really mixed things up. Product became more focused on “building the right thing”. A few layoffs occurred after they took over.

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